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  1. #1
    Neuer skobbler
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    14.07.2013
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    Any good manual ?

    I just purchased Forevermap 2 but can't find a decent manual. Not here, not on the internet. For instance: those arrows in the down left corner of a map. You have a black one, blue one and a blue one with a kind of halo around it. I haven't a clue.

    Regards

    Frans

  2. #2
    Neuer skobbler
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    16.07.2013
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    Noted this from search for "Instructions". May help.

    Christin Christin is offline
    skobbler Support
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    The app itself has a help section (available on the start screen). If you require further help, feel free to post again.

    Greetings
    Chris

  3. #3
    Neuer skobbler
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    Hi,

    I'm afraid this is not a very useful answer. The help section in the app is not helpfull at all. In fact, it is just a few screens telling you WHAT the app can do, not explaining HOW to do it. Furthermore, the start screen isn't visible to me any more. To be honest: disppointing app so far.

  4. #4
    skobbler Support
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    @fkb: Please start the app > Help > Map > and scroll down a little. Under "Positioning" all 3 arrow types are explained.

    Greetings
    Christin

  5. #5
    Neuer skobbler
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    Quote Originally Posted by Christin View Post
    @fkb: Please start the app > Help > Map > and scroll down a little. Under "Positioning" all 3 arrow types are explained.

    Greetings
    Christin
    Thanks for the answer, but there is no helpfile. When I start the app, the first thing I see is the map. In the menu there's nothing called HELP. I have the Dutch version, but whatever option I choose (traject, feedback), no Help-file. The traject-option only gives me only the 6 pages you get when you start the app for the first time, but they are absolutely not helpfull.

  6. #6
    Neuer skobbler
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    Help clarification

    I'm still perplexed why the Blue status is defeated (continuous scrolling map mode) when destination is set and route displayed. Without a defined route the centred scrolling map facility works ? Perhaps Christin could advise ? I am running on a Samsung Note2
    Last edited by japlah; 25.07.2013 at 01:46. Reason: wish to send part that remains unanswered

  7. #7
    Neuer skobbler
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    Thanks Japlah,

    finally an answer. I wonder why the people from the helpdesk couldn't give me one and keep mentioning the helpfile while there is NO helpfile. Look for yourself:

    foto.png

  8. #8
    skobbler Support
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    @fkb: Please make sure you have the latest app version installed - there you have "Help" between "Afmelden" and "Feedback".

    Greetings
    Christin

  9. #9
    Neuer skobbler
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    Christen, there is NO helpfile. I'm sure there is a flaw with the localisation of the app. Why don't you look into that ? Of course I've the latest version (3.1). This is not the first app I buy. Before I complain on a forum I've already done all the usual stuff every helpdesk advises: restart the iPhone, de-install the app, re-install the app. I know all the standard answers helpdesks give. Please give me one that I can use.

  10. #10
    skobbler Support
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    From which iTunes store did you get our app?

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