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Thread: Crahes when try to navigate with co-ordinates

  1. #1
    Neuer skobbler
    Join Date
    16.12.2012
    Posts
    3

    Crahes when try to navigate with co-ordinates

    I'm using Scrobbler om my Ipad 3. I'm very happy with everything it offers, but unfortunately when I try to navigate by using coordinates, it just crashes out. Can anyone help me please?

    André South Africa

  2. #2
    skobbler Support
    Join Date
    11.10.2010
    Posts
    1,226
    Hi André, do you use the app in online or offline mode? (see: App > Navigation > Settings > Mode > ??) If offline, are offline maps installed?

    Greetings
    Christin

  3. #3
    Neuer skobbler
    Join Date
    16.12.2012
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    3

    Co-ordinates navigation

    Quote Originally Posted by Christin View Post
    Hi André, do you use the app in online or offline mode? (see: App > Navigation > Settings > Mode > ??) If offline, are offline maps installed?

    Greetings
    Christin
    It doesn't matter whether I'm in online or offline mode, it still crashes when I try to navigate with co-ordinates. I bought and installed the map for South Africa. I even tried to re-download it but then have to pay again with a message "Redownload failed..........no products found"

  4. #4
    skobbler Support
    Join Date
    11.10.2010
    Posts
    1,226
    For the redownload, please make sure you use the same Apple ID as for the initial purchase. Also, the in-app purchases need to be enabled. Both issues can be checked in the settings of your device.

    Regarding your iPad:
    - Is it wifi-only or 3G?
    - Which iOS is installed?
    - Jailbreak yes/no?
    - Which coordinates do you use? I'd like to test them on our devices.

    Greetings
    Christin

  5. #5
    Neuer skobbler
    Join Date
    16.12.2012
    Posts
    3
    Quote Originally Posted by Christin View Post
    For the redownload, please make sure you use the same Apple ID as for the initial purchase. Also, the in-app purchases need to be enabled. Both issues can be checked in the settings of your device.

    Regarding your iPad:
    - Is it wifi-only or 3G?
    - Which iOS is installed?
    - Jailbreak yes/no?
    - Which coordinates do you use? I'd like to test them on our devices.

    Greetings
    Christin
    Hi Christin

    I use wifi at home and 3G on the road. IPad 3 with iOS6 No Jailbrake. If I select co-ordinates to navigate to a certain address in stead of the street address, it just crashes out.

    We don't need to spend more time on this issue actually, because I've already downloaded another offline GPS program with which I'm very happy.

    Thanks for your trouble

    André

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